A: I understand your concern, and I appreciate your diligence in managing your payments.
In accordance with my policy, payments for classes are non-refundable and non-transferable. This means that once payment is made, it cannot be rolled over to the next month or rescheduled for future sessions. However, I can make adjustments and start the classes by 7-8 days late in case I am informed in advance.
I want to assure you that this policy is in place to ensure fairness and sustainability for my business and purpose. Each month, I invest significant time, effort, and resources into preparing for classes, being available via online mode, and planning sessions tailored to the needs of my students. Your payment helps cover these costs and ensures that I can continue offering high-quality instruction and support.
As you did not attend any classes during the previous month, your payment will be considered fulfilled for that period. If you would like to continue attending classes in the upcoming month, you will need to make a new payment to secure your spot.
I apologize for any inconvenience this may cause, and I appreciate your understanding of my policy. If you have any further questions or concerns, please feel free to reach out to me.
Thank you for your attention to this matter, and I look forward to the possibility of practicing yoga together in the future.